Frequently asked questions
Everything about cloud gaming, plans, saves, and connecting.
It's a technology where games run on powerful servers in data centres, and only the video stream is sent to your device. You don't need to buy an expensive computer or console — a stable internet connection is enough.
- Low latency
- Stream directly to YouTube, Rutube, Twitch, and other streaming platforms
- Share a link to let others watch your game
- AI gaming assistant (in development)
- Native Linux client
You can run games from your own Steam library after installing them for the current session. You can also run games from your Epic Games Store and GOG libraries through the Heroic launcher.
We don't provide games — you can run any game available in your own Steam library.
Heroic is a free, open-source launcher for the Epic Games Store and GOG. Through it you can install and run games from those libraries much like the official launchers.
The “Premium” plan is for games demanding on CPU and GPU power (for example, Cyberpunk 2077, Alan Wake 2, Baldur's Gate 3, Horizon Forbidden West).
The “Lite” plan is for games that don't require high performance.
Up to 1080p at 60 FPS on the “Lite” plan and up to 4K at 60 FPS on the “Premium” plan.
Top up your balance, then pick an available server on the plan you want. Start the session and wait while it's set up. Open the session in your browser or connect through the client.
Play modern games on any PC or laptop. The service works on devices running Windows and Linux, as well as any other OS with a modern browser.
The browser version is available for Firefox and Google Chrome.
Support for Mac devices is in development.
For comfortable play we recommend a stable connection of at least 20 Mbps.
Yes, multiplayer works just like playing on your own device. You can play with real players.
We use modern low-latency protocols. If the delay becomes noticeable:
- check your internet speed or switch to a wired connection
- close all background programs
- make sure you picked the right plan
If the delay persists — send an error report or contact support.
To end the session properly, press the “Stop session” button. Simply closing the game tab or disconnecting the client is not enough — the session won't end, and your balance will keep being charged.
Yes, you can refresh the page or reopen the client and continue playing from the same spot.
Yes, progress is saved to the cloud for more than 5,000 games and is available on all your devices.
Yes. We don't store your account passwords — they are known only to you. Access to an account is available only to its owner or to a person the owner has shared the password with. Please keep your password in a safe place and don't share it with third parties to avoid losing access to your account.
For any other questions, email us at admin@xedus.ru.